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End Users

How to Use Coupons

How to Use Coupons

Summary: A step-by-step guide to earning and redeeming coupons.

Try it yourself: Open the interactive walkthrough — click through claiming and using a coupon step by step, with no risk of it affecting your real account.

Main content

Getting a coupon

  1. Go to the Rewards section of your account.
  2. Look through the available coupons — each one shows the discount, how many points it costs, and how long it lasts.
  3. If you have enough points, tap "Redeem" to claim it. It's now saved to your account, ready to use.

Some coupons don't cost points at all — you might get one automatically as a reward, like for finishing a stamp card or referring a friend. Those show up in your account already, ready to use.

Using a coupon

  1. Add items to your cart like normal.
  2. At checkout, choose the coupon you want from your list of available coupons.
  3. Your discount is applied.
  4. Finish placing your order.

If you cancel your order

Your coupon is automatically given back to you so you can use it on a future order.

Why a coupon might not be available to use

  • It might not apply to your account type.
  • It might have expired, or not started yet.
  • It might have already been used to its limit by everyone.
  • You might not have redeemed it yet if it needs points.

Known limitations

  • A coupon can only be used on one order at a time. Once it's used, it's locked to that order unless the order is cancelled.
  • Some coupons only work if your order is above a certain amount.
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